Dear Neville

I would like to thank David Latter and yourself for your help with our recent review of the procurement process and sourcing for office supplies.

The service you provided was both friendly and efficient, and tailored to meet our requirements. David carried out a number of interviews with personnel involved in the current process with the minimum of disruption, and identified weaknesses and opportunities for improvement.

Your continued support through the transition period, including implementation of a new electronic order process, has been much appreciated.

Your impartial analysis and obvious knowledge of this market has helped us to negotiate a more lucrative contract with new suppliers and I look forward to achieving the expected cost savings.

Yours sincerely

MIKE BOBBETT

VICE PRESIDENT

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